FAQs

What is Upload Abode? Upload Abode (Upload Abode LTD) is an estate agent based in Motherwell, central Scotland. We offer a high value product and service at a low cost price. We are a fixed fee estate agent covering the whole of Scotland.

What is the difference between Upload Abode and a traditional estate agent? Upload Abode are an online estate agent. We don’t spend money on high street shops in various locations and the money we save is passed back to you our customers by way of lower fees. We charge one flat fee and don’t charge you a percentage of the property when sold. We offer all the same benefits of a traditional estate agent but understand that over 92% of people now start their search for new homes online and we have built our business to reflect that. We have also introduced new technology like 360 tours and Facebook advertising to further advance your potential buyers’ experience.

Why do you not offer free valuations like other estate agents?
Free valuations are a marketing ploy used by estate agents. In Scotland an estate agent cannot legally value your home as this was replaced by the home report in 2008. We can provide guidance on potential price you may achieve based on online data but the true value will only be determined when the home report is complete.

How much does it cost to sell my home through Upload Abode? We have 3 simple pricing structures available. All prices are inclusive of VAT and have no hidden extras.

Do I need to pay extra for my For Sales board, floor plan or photographs Unlike other online estate agents we believe photographs, floor plans and For Sale boards are all essential when selling a home and that’s why they are included in all of our options. We will never charge you extra for these must have items.

Who takes my photographs? We work in partnership with a professional photographer who has over 15 years’ experience. We believe good pictures are what will drive people to visit your house and why we include this in all of our options.

Are there any hidden fees with Upload Abode? No. We pride ourselves in being 100% open, honest and transparent when it comes to everything in our business, particularly our fees. Take a look at our fees page for more information on what is included.

What do I do if I want to use Upload Abode? Go straight to our Book your appointment page, fill in your contact details and pick when you would like to see one of our team.

When will you take payment? Once we have visited your home and you are happy with our product, we will ask you to sign our contract and make payment. On the Pay Later option you will pay when your house is sold or after 6 months.

How long does it take for Upload Abode to list my home? We aim to get all properties listed within 4 working days of the contract being signed. This is dependent on the home report as we cannot market any home for sale without a valid home report.

Do I need a home report? When selling a home in Scotland it is a legal requirement to have a home report before your property goes on the market. We understand the importance of getting your home to market quickly and work with one of the leading chartered surveyors in Scotland. We can arrange your home report and even help you complete the property questionnaire.

Should my home report include a mortgage valuation report? If your buyer requires a mortgage than a mortgage valuation report should be included. If you use our surveyor your home report will include a property valuation.

Where will my property be advertised? Your property will be advertised on all the major property websites including Rightmove, Zoopla, S1homes and 100s more.

Who makes my online advert? We write and produce your advert for all property websites.

Can I edit my advert? Once your advert goes live you can contact us at any time to make any changes. We recommend any changes are requested within the first few days.

Who arranges viewings? We arrange all viewings of your property as well as gather feedback.

Do you conduct the viewings? We believe nobody knows your home better than you and you are in the best position to conduct viewings. We advise and provide guidance on how to conduct your own viewings.

Who negotiates the offers? As your estate agent we negotiate any offers on your behalf. Once you accept an offer we pass all relevant information to your solicitor. If you do not already have a solicitor we can recommend one our partners.

What are your opening hours?

Monday 8.30am – 8pm
Tuesday 8.30am – 8pm
Wednesday 8.30am – 8pm
Thursday 8.30am – 8pm
Friday 8.30am – 8pm
Saturday 10am – 5pm
Sunday 10am – 4pm

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